Security and Privacy Questions
We respect each consumer's opinion and choice regarding their privacy online and offline. The following policies disclose our information gathering and dissemination practices for the Silk Road Spirit Webstore. If you have any questions regarding privacy issues after consulting this page please contact us at:
Silk Road Spirit
728 West Palm Lane
Phoenix, AZ 85007
What information is collected and how is it used when I visit Silk Road Spirit?
Our site automatically recognizes only the home server of visitors, not the personally identifiable e-mail address. We may use this information to help diagnose problems with our server and to administer our Website. In addition, we aggregate information on the pages that consumers access or visit and use the information to improve the content of our Web page.
What are "Cookies" and how are they used?
What information do you collect when I place an order?
When placing an order for merchandise or general information, we request and collect as necessary your e-mail address, name, street address, delivery address if different, City/Sate/Zip, telephone number and credit card number and expiration date ( orders only ).
When I provide an E-mail address how will it be used?
We may contact you about an order or inquiry that is in process. If you Opt-In (specifically choose) to be on our e-mail list, we will contact you from time to time regarding updates to our Web site, Sales, and Contests. If you wish to be removed from our promotional e-mail list, please contact us at Shop@SilkRoadSpirit.com.
How will my Name and Postal Mailing Address be used?
If you choose to be on our e-mail list, you will receive periodic updates and offers from Silk Road Spirit. We DO NOT sell our mailing list. Never. Ever. Should you ever want to be removed from the mailing list, simply click “Unsubscribe” at the bottom of your latest email from Silk Road Spirit, or email Shop@SilkRoadSpirit.com, and write “Unsubscribe” in the email’s Subject Heading.
How will my telephone number be used?
Silk Road Spirit will contact you by telephone only in the event that the need arises to communicate with you directly regarding the processing of your order. On limited occasions, we may contact you to survey your shopping experience. Telephone numbers are not shared with third parties.
How will my credit card number be used?
You credit card number and expiration is used to process your current transaction. For your security and ours, we do not store credit card information on our online server.
Updates to our policy:
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to Opt-out of these new uses. If you are concerned about how your information is used, you should check back at our Website periodically.
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information under our control.